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UPDATED:I just got a REALLY BAD call from Kleinfelds about my dress!

Original post by sophie78

Kleinfelds called me. Someone else who ordered my dress just had hers come in. The dress which has a ton of lace on it was in a different color than the sample we tried on. The original dress was ivory in color and so was the fabric. Now the lace is a darker color than the fabric, giving the dress a two-toned look.

I now need to go see the dress. If I don't like it, they will refund my money. I give Kleinfelds credit that they even called me and the other five girls. I think a lot of places would not have said anything in fear of losing money.

Girls, I am freaking out. I am trying to remain calm...but something tells me that I will need to start looking for a new dress with only 87 days left.

UPDATE: Well I trekked to brooklyn and the dress looked exactly the same to me. I would have never noticed that some of the lace flowers were outlined in a darker ivory. So all is good.

But I must commend Kleinfelds for calling me and giving me the option of getting any new dress that I wanted. This is the benefit of getting your gown at a store that does such a large business. They would have been able to order me any dress and get it in time.
chichila15 Posted:

Re: UPDATED:I just got a REALLY BAD call from Kleinfelds about my dress!

I was going to reply to you that you have plenty of time to order the same dress (expedite it), but I'm sooooo glad that it worked out for you.... date buddy.

mskimmy98 Posted:

Re: UPDATED:I just got a REALLY BAD call from Kleinfelds about my dress!

oh im so glad that everything worked out!!!

Kriss2c Posted:

Re: UPDATED:I just got a REALLY BAD call from Kleinfelds about my dress!

Very happy for you that it worked out. We 9/18 brides have enough to stress out over these days!!!
nferrandi Posted:

Re: UPDATED:I just got a REALLY BAD call from Kleinfelds about my dress!

I'm glad it all worked out! I've been really happy with their customer service too.

janwinterbridejoy Posted:

Re: UPDATED:I just got a REALLY BAD call from Kleinfelds about my dress!

glad things worked out

Summer05 Posted:

Re: UPDATED:I just got a REALLY BAD call from Kleinfelds about my dress!

I am glad everything is ok!!!!

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