Post New Topic

VALENTINA BRIDAL IN BROOKLYN --MUST READ!!!

Original post by xxpazzaxx

HERE IS MY EARLY REVIEW ON THIS VENDOR...IM GETTING MARRIED TOMORROW SO I WENT TO PICK UP MY SATIN DRESS FROM THEM ON WEDNESDAY. WHEN I GOT THERE THEY HANDED ME A CLOSED BAG WITH THE DRESS INSIDE...SO NATURALLY I OPENED IT TO MAKE SURE IT WAS THE DRESS I ORDERED..AS IT TURNS OUT..IT WAS THE DRESS I ORDERED HOWEVER----THEY PUT TOO MUCH HOT STEAM ON IT AND RUINEDDDD THE FABRIC...MY DRESS WAS BEAUTIFUL THE MONTH BEFORE AT MY FINAL TRIAL NOW IT LOOKS LIKE THE BED AND BATH CRINKLY CURTAINS THE KIND YOU BUY FOR $20. AND I AM NOT EXAGGERATING..I HAVE PICTURES TO PROVE IT!! THE LADY AT THE STORE DENIED SHE SAW ANY DAMAGES AND PROCEEDED TO TELL ME THERES NOTHING WRONG WITH IT...SO I WENT AND TOOK OUT THE SAMPLE FROM THE RACK...THE USED DIRTY UN-IRONED SAMPLE LOOKED BETTER THAN MINE..SO THEY OFFERED TO PRESERVE IT FOR FREE...WHOOPIE...PRESERVE THE PIECE OF #@ FOR A DAUGHTER I MAY OR MAY NOT HAVE....THEN THEY OFFERED TO SEND IT TO THE DRY CLEANERS..SO I SAID OK...I WENT AGAIN TO VALENTINA YESTERDAY TO SEE THE DRESS AND IT LOOKS EXACTLY THE SAME!! THERE IS NOTHING THEY CAN DO ABOUT IT...NOW I HAVE TO WEAR MY DRESS AS IS BC IM GETTING MARRIED TOMORROW. THE OWNER --(@@#$#) HAD THE GALL TO SAY TO MY MOM 'YOU'RE JUST COMPLAINING BC YOU REALIZED IT'S AN EXPENSIVE DRESS AND YOU WANT MONEY BACK FOR IT' AND THE OWNERS (#@) HUSBAND SAID 'IT'S NOT A BIG DEAL' ARE U F-ING KIDDING ME??? MY DAY IS A BIG DEAL AND I SHOULDNT BE CRYING AND STRESSING BEFORE THE WEDDING!!!! I'D PAY TRIPLE IF THEY WERE ABLE TO GET ME MY DRESS BACK TO ITS ORIGINAL CONDITION!!! ANYWAY...JUST BE CAREFUL THIS DOESN'T HAPPEN TO YOU...AND PASS ALONG THE MESSAGE BC I DON'T WANT THIS HAPPENING TO ANYONE ELSE!!

TheFutureMrs2011 Posted:

Re: VALENTINA BRIDAL IN BROOKLYN --MUST READ!!!

omg so sorry you're going through this.. I would flip out and sue the sh*t out of them!! Best of luck with everything I'm sure your wedding will be beautiful no matter what
Rosalind_75 Posted:

Re: VALENTINA BRIDAL IN BROOKLYN --MUST READ!!!


Posted by Alyssa79

awww i'm sorry

i'd put a complaint into the Better Business Bureau. Don't let this one go




WORD!!!

make sure you get pics of the sample dress too!!!!
PeterNina Mom Posted:

Re: VALENTINA BRIDAL IN BROOKLYN --MUST READ!!!

I am very, very surprised about this...they are usually so good. My older DIL got her bridal gown there and all the bridesmaids were bought there and everything was fine. Even my niece got a BM dress from there and all was okay.
I am very sad to hear that their customer service was that bad. Take pictures and send them to the Attorney General's office and see if there is anything they can do to get you some compensation.
Good luck.
Tiinkerbellaaa Posted:

Re: VALENTINA BRIDAL IN BROOKLYN --MUST READ!!!

omg Alissa Im so sorry! =( Im sure you looked amazing, post some pics

Tetelove Posted:

Re: VALENTINA BRIDAL IN BROOKLYN --MUST READ!!!

I would take pictures and SUE THEM!!!

That's ridiculous! It's your wedding!
StaceyWill Posted:

Re: VALENTINA BRIDAL IN BROOKLYN --MUST READ!!!

This is horrible!! I'm so sorry you're going through this!

luvabul Posted:

Re: VALENTINA BRIDAL IN BROOKLYN --MUST READ!!!

omg i am sooo sorry!!! i cant imagine how you feeel.....
just remember your marrying the love of ur life! I hope you have a good day regardless of what you wear......
wiggleit28 Posted:

Re: VALENTINA BRIDAL IN BROOKLYN --MUST READ!!!

I'm really sorry that this happened to you. It doesn't sound that they are being very flexible with you but would they be willing to let you wear a sample from their racks? I really don't understand how some establishments do business like this--don't they WANT to make their customers happy?

This will all work out well--I know it doesn't seem like it, but it will. Best of luck.
FutureJOC Posted:

Re: VALENTINA BRIDAL IN BROOKLYN --MUST READ!!!

I'm so sorry this happened to you!!!!!!!!!

Reply to this topic

Log in to reply or quote a post.