***Vendor Rave*** netbride.com
I just have to post about the wonderful experiences I have had with Netbride.com.
I ordered my bridesmaids dresses back in September, received them without incident early November. They quoted me a much lower price than I foudn in boutiques - boutiques were selling the dress for $160-200; netbride quoted me at 119 for 6 dresses.
Shortly after we received the dresses, my sister-in-law found out she was pregnant, and would be about 7 months at my wedding; and definitely NOT fit into her dress!!
So after weeks of back and forth with what to do, the dress place where we thought was going to do panels/alterations at a reasonable price wanted to charge her way more than we paid for the dress! I emailed Netbride asking if there was anytyhing they could do, and while they couldn't exchange/accept a return (as is their stated policy) they were willing to offer the dress at a seriously reduced price (about $30 less), with discounted rates on plus sizes, extra length and rushed shipping charges.
They were also helpful in offering other, possible better solutions; such as ordering fabric etc.
They were so responsive and helpful, and totally wonderful to deal with. I was/am really surprised that an 'online' company has such great customer service. Laura, who i have been emailing with on an almost daily basis, was totally compassionate and empathetic with my situation and was really really sweet and helpful.
I just wanted to let everyone know, especially those who may be hesitant about using an online company, that netbride.com really is a quality company worth dealing with. I would recommend them to anyone/everyone.
I ordered my bridesmaids dresses back in September, received them without incident early November. They quoted me a much lower price than I foudn in boutiques - boutiques were selling the dress for $160-200; netbride quoted me at 119 for 6 dresses.
Shortly after we received the dresses, my sister-in-law found out she was pregnant, and would be about 7 months at my wedding; and definitely NOT fit into her dress!!
So after weeks of back and forth with what to do, the dress place where we thought was going to do panels/alterations at a reasonable price wanted to charge her way more than we paid for the dress! I emailed Netbride asking if there was anytyhing they could do, and while they couldn't exchange/accept a return (as is their stated policy) they were willing to offer the dress at a seriously reduced price (about $30 less), with discounted rates on plus sizes, extra length and rushed shipping charges.
They were also helpful in offering other, possible better solutions; such as ordering fabric etc.
They were so responsive and helpful, and totally wonderful to deal with. I was/am really surprised that an 'online' company has such great customer service. Laura, who i have been emailing with on an almost daily basis, was totally compassionate and empathetic with my situation and was really really sweet and helpful.
I just wanted to let everyone know, especially those who may be hesitant about using an online company, that netbride.com really is a quality company worth dealing with. I would recommend them to anyone/everyone.
