VENT!!
Ok, I know this is going to be long, but I am so annoyed/pissed off!!!!
We've been going back and forth with a hall about booking an event there. We negotiated a price and the BM confirmed with the owner that the price was doable. So we signed a contract and left a deposit with the venue, with the contract clearly stating the price and what is included. So now the Owner has decided that she can no longer do the price that we agreed on and wants to tack on an extra $1000 to our bill. Is that right?!?! If you supposedly cannot afford to give us what you agreed to then why agree to it in the first place?? The price that we're paying is not ridiculously cheap (it's deff reasonable) and I feel that it is unprofessional for a place that wants me to pay them thousands of dollars to tack on extra charges AFTER we sign the contract and threaten that if we don't pay the extra charges then they won't do our event. FINE! They are not the only RH in LI and we already found another place that can accommodate us. Honestly, it is not a matter of $1000, it's the fact that they are already going back on their agreement with us, so what other problems/issues will we face with them down the line? I honestly do not need that stress in addition to everything else I have to deal with. Personally, I think the Owner just got greedy and is obviously not too smart if she is willing to throw away over $10,000 plus future business from my guests bc she wants an extra $1000. Not to mention that we're having a daytime event, so this allows them to book the night with someone else and make even more money!! When we spoke to the owner, she was extremely rude to us, did not try to negotiate with us (for example if she was at least like 'I understand that we originally agreed on this price in the contract and you can't afford the extra $1000, how about if we meet in the middle and do $500' at least that would've shown that she does value our business), and pretty much made us feel as though we're nothing but a paycheck to her. She pretty much said that if we're not going to pay the extra $1000 she is canceling the contract, then when FH asked about the refund, she was like yea they'll refund the money and then HUNG UP THE PHONE ON US!! Is that how a professional business owner should act?? Luckily the BM we're dealing with is a sweetheart and we were able to call her to find out what we need to do to end the contract.
I am still in shock that this is how the owner of this business conducts herself! It is absolutely disgusting and unacceptable. Not only does she goes back on our LEGALLY BINDING CONTRACT to try and charge us extra, but she threatens us and acts immaturely when she does not get her way!
I would like to add that it is such a shame that this Owner (who only recently purchased this hall) is like this. The hall itself is great and the staff is wonderful! I have no issues with them, just the Owner. And I refuse to give our hard earned money to someone who does not appreciate our business, gives me additional unnecessary stress, and made me feel like sh!t!!!
We've been going back and forth with a hall about booking an event there. We negotiated a price and the BM confirmed with the owner that the price was doable. So we signed a contract and left a deposit with the venue, with the contract clearly stating the price and what is included. So now the Owner has decided that she can no longer do the price that we agreed on and wants to tack on an extra $1000 to our bill. Is that right?!?! If you supposedly cannot afford to give us what you agreed to then why agree to it in the first place?? The price that we're paying is not ridiculously cheap (it's deff reasonable) and I feel that it is unprofessional for a place that wants me to pay them thousands of dollars to tack on extra charges AFTER we sign the contract and threaten that if we don't pay the extra charges then they won't do our event. FINE! They are not the only RH in LI and we already found another place that can accommodate us. Honestly, it is not a matter of $1000, it's the fact that they are already going back on their agreement with us, so what other problems/issues will we face with them down the line? I honestly do not need that stress in addition to everything else I have to deal with. Personally, I think the Owner just got greedy and is obviously not too smart if she is willing to throw away over $10,000 plus future business from my guests bc she wants an extra $1000. Not to mention that we're having a daytime event, so this allows them to book the night with someone else and make even more money!! When we spoke to the owner, she was extremely rude to us, did not try to negotiate with us (for example if she was at least like 'I understand that we originally agreed on this price in the contract and you can't afford the extra $1000, how about if we meet in the middle and do $500' at least that would've shown that she does value our business), and pretty much made us feel as though we're nothing but a paycheck to her. She pretty much said that if we're not going to pay the extra $1000 she is canceling the contract, then when FH asked about the refund, she was like yea they'll refund the money and then HUNG UP THE PHONE ON US!! Is that how a professional business owner should act?? Luckily the BM we're dealing with is a sweetheart and we were able to call her to find out what we need to do to end the contract.
I am still in shock that this is how the owner of this business conducts herself! It is absolutely disgusting and unacceptable. Not only does she goes back on our LEGALLY BINDING CONTRACT to try and charge us extra, but she threatens us and acts immaturely when she does not get her way!
I would like to add that it is such a shame that this Owner (who only recently purchased this hall) is like this. The hall itself is great and the staff is wonderful! I have no issues with them, just the Owner. And I refuse to give our hard earned money to someone who does not appreciate our business, gives me additional unnecessary stress, and made me feel like sh!t!!!
