Post New Topic

Very important PSA - Insuring your ring

Original post by carolinebr

Ok, long story short, I lost my engagement ring. So I did what any girl would do - I called the insurance company. What they have put me through in the last few months is unforgivable & I just want to give you girls a heads up in case you ever (GOD FORBID) lose your ring.

First off, we are not dealing with some tiny shop, this is Met Life. Keep in mind, THEY INSURED THE RING and I paid my insurance on it. Ok so here are some of the documents they demanded to see:
- My tax returns for the last 4 years
- My bank statements for the past 12 months
- permission to pull my credit
- the appraisal
- police report
- canceled checks/credit card statements showing the purchase of the ring
- original sales receipt for the ring
- proof of the source of funds used to buy the ring
- pictures of me wearing the ring
- a list of people at my bridal shower with their names & numbers
- a copy of DH's bank statements for the past 12 months
- My phone records for the past 6 months
- the names, address and phone numbers of just about everyone I know (my friends, parents & co-workers)
- the proofs from my wedding & my photographer's phone number
- a receipt for the cost of the wedding & proof of who paid for it & where the funds came from
- the HUD statement from the sale of my condo
- a list of any debts I have over $250
- a list of all people who have been in my house in the past year

I GAVE THEM ALL OF THAT and more.

Then they sent a 'Special Investigator' to my home to 'help me look for the ring.' That meant having some guy come to my house, insult me & HOVER over me as I went through all my drawers & showed him the ring was not there. This includes my underwear drawer. I'm not kidding. He also interrogated me for 1 hour & tape recorded it.

ok so then they said they needed me to give another statement 'under oath.' We now hire a lawyer. I went & gave my f*cking statement yesterday & they asked me sh!t like 'do you & your husband sleep in the same bed?' Um, WHAT does that have to do with my ring????? And how is that your business?

They have now completely humiliated me. They have called my family, friends & my work asking people if I am in financial trouble.

Now mind you, DH does very well. He is President of his own company & I work in Private Equity. We do not live in a bad neighborhood and we show no signs of difficulty with our finances. We are not billionaires but we live a very comfortable life. It is NOT A CRIME for me to have had a nice ring. But they are making me out to be a thief and a fraud to the point I have cried several times. I don't know if they think I sold it or if it didn't exist but they are being SO MEAN to me. I actually had to SAY to the 'Special Investigator' (aka retired cop with an attitude problem) 'can you please stop staring at me like that. You are trying to intimidate me & its uncalled for.' He was LEERING at me during the questioning. My lawyer also had to tell them to stop trying to bully me.

We have now been RAKED over the coals to the point that I just want to quit this fight, which is probably what they are hoping for. They obviously do not want to pay the claim. I would give ANYTHING to have that ring back. It meant the world to me!!!!

So just a heads up - if you EVER lose your ring, call a lawyer RIGHT AWAY. Do not even bother with the insurance company because they just want to F*CK YOU. Meanwhile, I'll be over here crying my eyes out.



(Apologies to anyone nice who works in insurance)

SO IMPORTANT I almost forgot to add that the insurance company also did something SO SLEEZY - they called DH's sister (who we don't get along with....) She told them she doesn't talk to us anymore& they said 'if you help us prove fraud, we'll give you & your family free car insurance.' She told MIL, who told us. HOW F*CKING DISGUSTING IS THAT?????


klovess14 Posted:

Re: Very important PSA - Insuring your ring

Ok, since I haven't insured me ring yet, would you mind FMing me with the Insurance Companies name because I definately won't be using them. Holy Cow!!!!!!!!

jtgarsik Posted:

Re: Very important PSA - Insuring your ring

omg - i am SO sorry you are dealing with all of this. SCREW 'EM ALL!!!! ugh - who do these people think they freakin' are?!?!?!!!!! I am so throwing you out hugs prayers & support
summer06bride Posted:

Re: Very important PSA - Insuring your ring

unfortunately this isnt the first time i;ve heard a story like this...a girl i worked with had her ring and stolen and was treated very poorly by statefarm...took her forever to get the money back to get a new ring...so sorry
snowcat Posted:

Re: Very important PSA - Insuring your ring

that is so terrible...good luck with everything!
rfilipofornow Posted:

Re: Very important PSA - Insuring your ring


Posted by PegaLega


Posted by rfilipofornow

that is just one of the most horrible stories i've ever heard!! and it worries me to no end because my ring is a family heirloom, so FH didn't have to pay for anything, other than to build up the setting, get it re-sized and pay for the insurance on it. if they ask us to provide receipts, we're screwed. the ring is over 60 yrs old and chances are there never WAS a receipt.

i really, really hope everything works out for you guys though. it's just terrible what they're putting you through!


For this reason hav eit appraised, plotted out and have pictures taken of it



luckily we have all of that!
Mich0621 Posted:

Re: Very important PSA - Insuring your ring

That is just disgusting that they are publicly humiliating you like that. I would personally call your congressman and make a stink...also, call the NY TImes and other newspapers...fight fire with fire...

I wonder if you can get a sworn statement as to the fraud they tried to commit, and use it against them. Also, please don't give up...they cannot be allowed to win!

Good luck!
mskittynj Posted:

Re: Very important PSA - Insuring your ring

WOW! I am comp[letely baffled by this!!!!!!! What a bunch of mercenaries!!!!! I would call one of the news channel, help me howard or someone else to help you with this! Your story is unbelievable, it definetly needs to be told. Good luck sweetie!
XOXO
Kitty
mrsdraskin2009 Posted:

Re: Very important PSA - Insuring your ring

OMG :

Do you have any legal recourse? This could be considered excessive and harassment!
MikeandJess Posted:

Re: Very important PSA - Insuring your ring

wow, I understand going through a lot to put in a claim to receive a new ring because I'm sure they've seen a lot of insurance fraud. However, the attitude and the questioning in the 'hot seat' does seem uncalled for. Now I have to find out where my ring is insured and make sure it is NOT metlife. I'm sorry you're going through this
carolinebr Posted:

Re: Very important PSA - Insuring your ring

Unfortunately, according to my lawyer, they are within their legal rights to investigate until they are satisfied. They are just going to keep digging & digging. Once they can't prove any wrongdoing, they'll have to pay the claim. If they refused, we are going to have to go to trial.

What stinks too is that we have to pay the attorney, ya know?
lilangel369 Posted:

Re: Very important PSA - Insuring your ring

OMG that's horrible!! i'm so sorry!!!
AmandaLynn04 Posted:

Re: Very important PSA - Insuring your ring

That's just awful. I'm so sorry that you have to go through ANOTHER tramautic experience on top of what I can only imagine is so upsetting.

I cannot believe that an insurance company would do this. And, I can only imagine what it is costing them to do this much research? I can't help but wonder if it's just easier to pay the claim as opposed to paying all of these people to do all of the things they are doing to prove they shouldn't pay it.

I hope everything works out for you.
ellyoxox Posted:

Re: Very important PSA - Insuring your ring

omg i can't beleive they are putting you through all this! i hope everything works out in the end!
Kimbalina Posted:

Re: Very important PSA - Insuring your ring

WOW!! That is alot of DRAMA! I am so sorry that you had to go through all that,, along with being upset that your ring was gone!
Mrs. V 2008 Posted:

Re: Very important PSA - Insuring your ring

wow im so sorry..that horrible for them to treat you like that....can you report them? cause the things they did don't sound right to me...

tinadansr Posted:

Re: Very important PSA - Insuring your ring

that's horrible ....................you can't sue for harassment that's crazy!

Reply to this topic

Log in to reply or quote a post.