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Very upest with my hall

Russo'sbride Posted:

Very upest with my hall

I went to Russo's for a showcase tonight. The Dj showcase was good. I am very upset b/c I had asked a manager about having a signature drink at our cocktail hour she told us in order to have a speciality drink we had to purchase a package 'Package of Elegance' which included other things. That would cost us another $10 more a person. That is crazy I just wanted a signature drink passed around at my CH. What do you girls think??? I feel very annoyed.

ChristineC68 Posted:

Re: Very upest

That's disappointing.

Can you trade something you already have for the passed around signature drink?

What about asking a different manager?
Russo'sbride Posted:

Re: Very upest

Also I was never told about that package when we signed the contract
JZNCK Posted:

Re: Very upest

That is ridiculous.. It's just a pre made drink.. I would ask someonelse.. Just because that doesn't seem right.. $10 extra a person.. for a signature drink.. LIke a martini or something right??? I would call tomorrow, and talk to someonelse, that is not fair

Summer05 Posted:

Re: Very upest


Posted by JZNCK

That is ridiculous.. It's just a pre made drink.. I would ask someonelse.. Just because that doesn't seem right.. $10 extra a person.. for a signature drink.. LIke a martini or something right??? I would call tomorrow, and talk to someonelse, that is not fair



I agree... that does not really make sense...
Moosey911 Posted:

Re: Very upest

that's a ridiculous price for one type of drink to be passed around......I would contact someone else. A fair price would be $2-$3/pp--assuming everybody is going to have at least one. (gotta make sure their markup is in there)......

Russo'sbride Posted:

Re: Very upest

The woman who is supposed to be a manager told me the reason why I cant get a drink (martini) alone at CH is b/c its part of some stupid package, which is $10 per person. I asked her bluntly if I could somehow get this alone and she said, 'No it has to be purchased as the package'
ManhattanWoman Posted:

Re: Very upest

I'm not surprised. When I booked Russo's for a wedding years ago ( was previously engaged back in '97) they weren't open to adding anything that didn't include a huge price tag.


BTW Who was the DJ? Classie Sounds?
misawa18 Posted:

Re: Very upest

Yes...Classie Sounds...I was not empressed with them..JMO

Russo'sbride Posted:

Re: Very upest

Yes Classie Sounds. They seemed very Sweet sixteen. The dancers outfits really turned me off.

ManhattanWoman Posted:

Re: Very upest

I hated the outfits too, but I booked with them because they got rave reviews from family members who attended weddings where they were the DJs. And I just loved Steve! He was so sweet and Isabella is a doll!

misawa18 Posted:

Re: Very upest

I have no heard anything about htem....I must say ...one thing I did like is they were saying 'we have all this stuff, do you need to get it....NO...we will work with you to make the best package' I know many companies say that...but they were so down to earth....

Just the way they said it was really nice

Those dancers could move though...I hope your not upset wtih my opinion...
ManhattanWoman Posted:

Re: Very upest

Not at all! I hated the costumes of the dancers, but agree they danced well. What I wanted was the video screens. I loved that they come to the wedding ceremony and film the vows, then show it to our guests before we walk in. Plus they take about 400 pictures during the night and then before we leave everything that was on the screens is burned onto a CD for us to take home. Also, when I met with Steve, we had so much in common. We just clicked! It just felt right going with them.

Russo'sbride Posted:

Re: Very upest

I really liked the music they played. They did seem open to being flexible with what you want. They for sure will get the crowd going. I didnt mean to offend anyone either.

ManhattanWoman Posted:

Re: Very upest

I'm totally not offended! When I called Classie Sounds, Isabella the receptionist told me that Steve wants his customers to be honest with him. So when I met him, I told him straight out--'Steve I don't want the dancers! And can you please get them better costumes! He said to me, I can see we're going to have a lot of fun planning your wedding! We laughed and laughed!

Marisa M Posted:

Re: Very upest

What's the deal w/ the 'signature' drink ? If someone wants a martini, they can go the bar and order it...The bartender isn't going to tell them, 'sorry we don't serve vodka or gin here !!' ......so why do they feel they can charge you an extra $10pp for martinis ??? Or whatever the drink may be ??

carline Posted:

Re: Very upest

i WOULD SPEAK TO THE BOSS FRANK RUSSO
AND SEE WHAT HE CAN DO FOR YOU HE IS A VERY NICE GUY AND SEEMS PLEADSED TO PLEASE HIS CLIENTS.BECAUSE PERSONALLY I THINK THAT'S CRAZZZZZZZZZZZZZY! IF YOU GO WITHOUT SPEAKING TO HIM YOU'RE STARTING OFF ON A BAD NOTE,AND WHO NEEDS THAT WHEN YOU HAVE OTHER THIGS TO WORRY ABOUT
brideinapril Posted:

Re: Very upest

I think thats ridiculous. $10 extra per person - thats obscene. Your probably spending a ton of money there and they can't do this one request?

WinterBride2005 Posted:

Re: Very upest

As someone suggested, I would request to speak with Frank Russo.

I have heard of that package. It's something really new that they have now.

QueensBride Posted:

Re: Very upest

I was told of the same package when I booked. Did you speak to Carol, she seems nice. I'm not sure if they will add it in somehow because they do have that new package for signature drinks. If you get anywhere let me know, I will follow in your footsteps. Are you getting the new linen package?

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