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What would you do??

SylvieB Posted:

What would you do??

We bought our wedding bands at the end of May. I took them out to show one of my BM's and I noticed a diamond was missing!!!!
I couldn't freaking believe it - I haven't even worn it yet! It definetly wasn't like that when I bought it, but I've only taken it out once b/f to show my Mom when she was here from GA. I know they'll replace it for free, we have a lifetime guarantee or something. But I'm so annoyed. Should I just get it replaced or return it and go elsewhere?
Lemons Posted:

Re: What would you do??

I would probably return it and go elsewhere.....that says a LOT about the quality of their product....

kab523 Posted:

Re: What would you do??

I can see your frustration. I would bring it back and see if you can get a full refund. But you should know that with eternity bands the stones get loose and fall out often. I am actually going to get two bands one plain and an eternity.

diva7531 Posted:

Re: What would you do??

uhm, I would have it fixed, you have a warranty, that's why you bought it!

PegaLega Posted:

Re: What would you do??

Normally I would say just have them replace it...but being that you havent worn it I would say return it!
If you havent worn it and there are missing stones how often is this going to happen when you do wear it
SylvieB Posted:

Re: What would you do??

Posted by diva7531

uhm, I would have it fixed, you have a warranty, that's why you bought it!


Yeah, but I didn't think I'd have to use it b/f my wedding day!

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