ok so i looked at a bunch of photographers and only 2 i thought were capable (yes capable. im a photo snob) of photographing my wedding. angelica glass and something in blue. my heart was set on june 7, 2007 cause it's fh and my anniversary and the day he proposed. they couldnt do it cause they both had 2 weddings to photograph during that week. so fh and i decided we would postpone the wedding because i refuse to have anyone else photograph my wedding. we decided either september 6th, september 13th or october 18th (got great deals from every vendor if it was on a thursday and we honestly dont care what day it is as long as we marry eachother) i emailed both of them about 3-4 days ago asking them if they're available. STILL no emails. im getting really annoyed because im holding off on booking my hall (have contract in hand and everything) to see what day im gonna get married. would you be upset too or am i just being a bridezilla? uggh.
thelastresort
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Re: would you be upset part 2
No, customer service is important. I would call. Calling, in my experience, is way more effective.
rojerono
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I would be upset! You are only asking for the courtesy of a response to an e-mail... this isn't brain surgery!
moonlitee
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customer service is VERY important to me and stuff like that piss me off!!!! I encountered a lot of than in my planning process. I don't think your being a bridezilla
DandS
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Posted by lollipop
No, customer service is important. I would call. Calling, in my experience, is way more effective.
I agree and I do NOT think you are being a bridezilla at all!
XFINALLYX
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thank you for not making me seem crazy. i feel bad cause angelica was on vacation for like 2 weeks and i kept emailing her back and forth about my wedding and finally we came to the conclusion of switching the dates and she hasnt emailed me back. i hope i didnt piss her off :-/ i do feel like giving them the benefit of the doubt because it was the weekend and im sure there were a bunch of weddings but still
Bridex100
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hmmm...something in blue was very quick to respond when I called them.
i think vendors are less likely to respond quickly when they are unavailable on the date.
XFINALLYX
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i've been keeping in touch with sib for awhile and for some reason they just didnt get back to me. maybe they dont wanna do my wedding? the situationw ith them was they said that they couldnt do my wedding so i decided on changing the date and then they emailed me saying the other bride backed out so the date was mine, but now we're set on having a september wedding cause we havent saved a dime, and then suggested those dates and now they havent emailed me. i hope they arent pissed i didnt book them cause they came back to me first instead of another bride. :-/
GabrielleandJohn
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Here is my thought: If they can not respond when they are trying to win you over as a client imagine their responsiveness when they already have you and don't need to try.
tela
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Posted by GabrielleandJohn
Here is my thought: If they can not respond when they are trying to win you over as a client imagine their responsiveness when they already have you and don't need to try.
I agree. If they can't call you back when they are trying to get your business, then I would worry that they would be worse in the weeks before your wedding. Go with your instinct, it's usually right.
CLMon7906
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Re: would you be upset part 2
Posted by Bridex100
hmmm...something in blue was very quick to respond when I called them.
i think vendors are less likely to respond quickly when they are unavailable on the date.
this is very true. another thing to consider [i know nothing of either vendor] is their email address. i contacted a LIW vendor here and she took a while to get back to me via email b/c she was having trouble with her email through her website, which was how i contacted her. if their emails are not through aol, yahoo, gmail[google], hotmail, etc..., their sites can have issues and prevent them from accessing or retrieving emails. try calling them up and see what the deal really is.
