Wow..Read this Email i just got from TheModernbride Card box

Original post by TheFutureMrsM

Apr 16, 2008 02:04 PM

Hi Nicole-

Sorry we have not emailed you the completed picture of your box yet. When your designer completed your box, it was not approved by the owner. She was not comfortable sending you the box that was made as it wasn't up to her standards. She didn't feel it had any character and was very bland. So your order has been reassigned and will be remade. We are aware your wedding is in a month but do not worry you will have your card box in your hands in about a week. Since it's only a one day transit from us to you, once we ship it you will have it next day.

We apologize for this situation but the owner will not approve an order unless she feels the customer is getting what she wants.

If you have any questions, certainly let us know.

Thanks Nicole.

Ashley Miller
Customer Care
For The MODERN Bride

MikeandJess Posted: Apr 16, 2008 06:24 PM

Re: Wow..Read this Email i just got from TheModernbride Card box

I just purchased a card box from them because of this post! Well and the beautiful pictures all you girls have posted....Thanks nicole

milana Posted: Apr 16, 2008 06:33 PM

Re: Wow..Read this Email i just got from TheModernbride Card box

So impressive!

I ordered my cardbox from them and they were really a pleasure to work with. I recieved my cardbox 2 days before my wedding though and it made me incredibly nervous but i got it! lol

DGoldfarb0776 Posted: Apr 16, 2008 07:25 PM

Re: Wow..Read this Email i just got from TheModernbride Card box

Wow that is a great email .. also I love how they are guaranteed to have it to you in a week!

Ayne11 Posted: Apr 16, 2008 07:33 PM

Re: Wow..Read this Email i just got from TheModernbride Card box

wow what awesome people! It's probably too late for me to order right? July 5th bride here!

Mrs. V 2008 Posted: Apr 16, 2008 07:34 PM

Re: Wow..Read this Email i just got from TheModernbride Card box

thats good to know that you will get full quality and service!

Danielle623 Posted: Apr 16, 2008 07:36 PM

Re: Wow..Read this Email i just got from TheModernbride Card box

Stupid question but what is their website? I googles modern bride but I just get things with those words. Thanks!

Ayne11 Posted: Apr 16, 2008 07:46 PM

Re: Wow..Read this Email i just got from TheModernbride Card box

Posted by Danielle623

Stupid question but what is their website? I googles modern bride but I just get things with those words. Thanks!

Modern Bride

PoeticJustice Posted: Apr 16, 2008 08:56 PM

Re: Wow..Read this Email i just got from TheModernbride Card box

Posted by Mimacat

Wow! Thats great! I'm so happy I ordered w/them as well.

Ditto

oktom22 Posted: Apr 17, 2008 02:41 AM

Re: Wow..Read this Email i just got from TheModernbride Card box

Excellent customer service, wish all vendors were like that!!! Can't wait to see what it looks like.

Kimbalina Posted: Apr 17, 2008 07:46 AM

Re: Wow..Read this Email i just got from TheModernbride Card box

That is GREAT customer service!

anamaree77 Posted: Apr 17, 2008 07:48 AM

Re: Wow..Read this Email i just got from TheModernbride Card box

That's really great of them. I ordered a Card Box from them too back in December and so far haven't heard a thing so I was getting worried! I guess i'll be a little more patient lol.