I placed an order for 200 placecard holders on March 3. I checked the order status several times and it kept saying 'in process', which by their description means nothing has been done to process the order yet, nothing is getting prepared to get shipped yet. The holders were listed as being in stock though. So, 9 business days later after it still was listed as 'in process' I tried calling customer service to see when it would actually be processed. Busy signals for 20 minutes straight. So, I emailed them. 4 days later, no reply. Then I emailed them again and said that I would be contacting the better business bureau and reporting them if I didnt' receive a reply with some sort of explanation or a full refund. Now, 2 days later, I get an email from UPS saying the order has shipped. BAD BUSINESS. Just a heads up. It took over 2 weeks and 2 emails to get any type of response. I would not ever use them again. Let's see if I actually end up getting the placecard holders them delivered.
Oh that stinks, I hope you get your order soon. Good to know because I have actually browsed their website.
