Getting really mad at DUET! VENT!!!!!!!!!!!!!!!!!!

Original post by soontobecruz

Nov 09, 2009 10:27 AM

It has been almost 7 weeks since my e-pics... I havn't gotten a teaser, A CD NOTHING!

I called last Tuesday they said it should be in by Thursday or Friday... I called Thursday (exactly 6 weeks since my pics) they said Nope maybe Friday.. .they didn't come in Friday either.

So I let it go over the weekend knowing the photogs are busy, so I called today and they said they still don't have it. To try calling FRIDAY if I don't hear anything. I said FRIDAY?!?!? That is over 7 weeks. He said he would leave a note for TJ and hopefully he can get them to me.

THIS IS BS!! I even said I don't want to have the same problem with my wedding pics and I am getting concerned. He said there is a high demand for epics now... YEAH WELL I TOOK THEM ALMOST 7 WEEKS AGO WHEN MAYBE THE DAMAND WASN'T SO HIGH!!!!! ARE YOU KIDDING ME!!!

When I took the pics TJ said 4-6 weeks. This is BS and I am getting really sick of them!!! UGHHHHHHHHH

Its2Snappy Posted: Nov 10, 2009 10:43 AM

Re: Getting really mad at DUET! VENT!!!!!!!!!!!!!!!!!!

I'm sorry you are having bad experiences. I took my pictures with TJ in June, and I got them back in 4 weeks. It would have been sooner but I had them send the pictures to the Manhattan office so I could pick them up easier.

I was a little nervous after the epic shoot, but the pictures came out really nice. I think he did a good job, so I'm not worried about the wedding.

I would email Sue with all of your concerns, she has been really great with my worries, and gets back to you very quickly.