Re: Hyatt Garden City

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Posted by stellak

did you send her emails? i pretty much stopped working with her because i couldn't deal with the fact how she treated me.. besides that the hotel rooms are beautiful.. the GM's name is jennifer foti.. she probably had to work with me because i wrote a letter to hyatt corporate since the Assistant GM couldn't even help me..LOL.. i was in the hotel industry many years ago and honestly i am not the type of person who would write a letter to complain, but jackie was just horrible! she had no people skills what so ever.

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When we took our tour she acted like she didn't even want to be there and explained NOTHING about how the room block worked until I asked. I mean I was already annoyed about the hotel situation (not their fault, a diff situation) so I thought maybe it was just me being annoyed from the start, but I guess not. After my other issues I did say to FH that I might complain about her to whoever is higher up because she definitely shouldn't be in that job with that attitude.

Re: Hyatt Garden City

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Posted by Nichelmus

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Posted by BklynBabe1624

They have all sorts of juices, english muffins, bagels and toast. They have some fruit, and dry cereal. They have eggs, and ham on th english muffins.

Depending how big your bridal party is, I'd suggest getting some more food and/or snacks. They have a mini fridge in the room as well.

But its not at all a large selection and it ran out fast before some of my bridal party came down. My MIL supplied a lot more food and we just stuck with that since we didn't have to go back downstairs.

Also make sure to tell them to keep the room available. I don't know if any of you thought of this but if you plan to stay there AFTER the wedding, make sure you tell them you want to KEEP the room because then they will clean it and give to another person as they do in all hotel rooms. I paid for the night before, told them I am getting married and want to keep the same room for when I return after the wedding is over.

I believe the checkout is at 11am. Its so worth it too!

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How did you bring extra food and made sure no one else took the food? I have a hotel block and i think around 15 rooms have been booked. My wedding is on a holiday so some people are staying for the week. I want to make sure they get to eat the breakfast everyday. Also id they are staying for the week, are you saying they are going to change their rooms?

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My BIL just brought it in. I called and asked if we could bring in food and they said sure. So in the morning, my BIL just brought the food up. My MIL put it everything in a big box so I keep the box and used it as a trash box to put all the trash in it. I asked one of my girls to bring out the garbage before everyone got dressed.

If your guests are staying for the week, then they will have their room. I only stayed two nights but one night was comped. For those who are staying the nights, make sure to tell them that you are doing that so they don't prepare your room for the next guest.

As far as the guests and the food, as long as they are there earlier they shouldn't have a problem. It's not a big selection but its not going to make them starving.

Re: Hyatt Garden City

When did you guys try to email her with no response? I know that she recently had a death in the family (about a month ago) and was out for over a week. We had stopped in to see the place when she was out and she never got back to us. We did go back a little more than a week later to meet with her and the place is beautiful. We haven't blocked rooms yet because we cannot keep the bar open late and they told us they don't have a room for a hospitality suite. Also, I'm a little annoyed that they didn't tell us about this shuttle when we specifically asked if there was one. I need to keep looking.

Alternately, the Homewood Suites by Hilton is brand new and supposed to be opening this week (Westbury Ave in Carle Place). We're hoping to meet with someone there next week. Hotel blocks is stressing me out and it really shouldn't be!!

Re: Hyatt Garden City

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Posted by BklynBabe1624

I am so shocked. I dealt with Jackie early on (last year) and she was SO great with us.

The Hyatt required 10 rooms to be booked in order to get the shuttle. The rooms are reduced and include a continental breakfast. It wasn't bad really but my MIL had my BIL come with a bunch of goodies for us, bagels, muffins, juices, etc etc.

I stayed at the Hyatt the night before my wedding. Since our wedding happened after Hurricane Sandy, a lot of crew workers were staying there to help in the area after several weeks later.

I had about 6 girls stay with me, only 3 slept over. But, we literally were watching a movie and laughing and was told to lower our voice. They even had a rep from the hotel to tell us if they get another call, the police would be call.
I was a little annoyed by that. We were LAUGHING! LOL

The rooms are HUGE and really clean. I visited the Hyatt before I booked our room there. If the incident about the laughing didn't occur, I wouldn't have a bad thing to say.



However, I'd recommend checking out the hotel.

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That's good they told you about the shuttle service. i asked them mnay times about the shuttle service and they said they can recommend camelot but i would have to pay for it myself.

Re: Hyatt Garden City

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Posted by Shanti12

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Posted by stellak

did you send her emails? i pretty much stopped working with her because i couldn't deal with the fact how she treated me.. besides that the hotel rooms are beautiful.. the GM's name is jennifer foti.. she probably had to work with me because i wrote a letter to hyatt corporate since the Assistant GM couldn't even help me..LOL.. i was in the hotel industry many years ago and honestly i am not the type of person who would write a letter to complain, but jackie was just horrible! she had no people skills what so ever.

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When we took our tour she acted like she didn't even want to be there and explained NOTHING about how the room block worked until I asked. I mean I was already annoyed about the hotel situation (not their fault, a diff situation) so I thought maybe it was just me being annoyed from the start, but I guess not. After my other issues I did say to FH that I might complain about her to whoever is higher up because she definitely shouldn't be in that job with that attitude.

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yeap we took a tour and she was like that too.. she had no people skill what so ever.. overall our stay was fine, but just the fact that i was so upset throughout the procees.

Re: Hyatt Garden City

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Posted by stellak

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Posted by BklynBabe1624

I am so shocked. I dealt with Jackie early on (last year) and she was SO great with us.

The Hyatt required 10 rooms to be booked in order to get the shuttle. The rooms are reduced and include a continental breakfast. It wasn't bad really but my MIL had my BIL come with a bunch of goodies for us, bagels, muffins, juices, etc etc.

I stayed at the Hyatt the night before my wedding. Since our wedding happened after Hurricane Sandy, a lot of crew workers were staying there to help in the area after several weeks later.

I had about 6 girls stay with me, only 3 slept over. But, we literally were watching a movie and laughing and was told to lower our voice. They even had a rep from the hotel to tell us if they get another call, the police would be call.
I was a little annoyed by that. We were LAUGHING! LOL

The rooms are HUGE and really clean. I visited the Hyatt before I booked our room there. If the incident about the laughing didn't occur, I wouldn't have a bad thing to say.



However, I'd recommend checking out the hotel.

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That's good they told you about the shuttle service. i asked them mnay times about the shuttle service and they said they can recommend camelot but i would have to pay for it myself.

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We were told the same thing. Makes me not want to use them!!