My friend, whose not a member, just had her wedding recently at Jericho Terrace and she wanted bring a few things to your attention if you're having your wedding there too.
Overall her experience with them wasn't the most positive. They were attentive when she first visited and made the initial deposit. But afterwards she found their service abit lacking.
1. Everytime she called them, she was passed off to someone entirely different.
2. They forgot a couple of important details that had made repeated requests about - ie. flowers, cocktail hour, favors, etc. Hm, wonder if this has to do with #1?
3. They were rushing guests while they were eating. One of the guests at my table literally had her plate snatched from under her nose. It wasn't even half eating. Others complained about this as well. Her wedding wasn't running late either!
4. They were supposed to arrange time for her to take photos outdoors but didn't make the effort so she didn't have any outdoor photos and had to retake them at a later time.
There were a couple of other points but I think you got the general idea. If you're having a wedding there, please don't allow this to happen to you on your special day. Demand the service you deserve and have a wonderful wedding!
MrsD71208
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Re: Jericho Terrace Anyone?
Posted by PegaLega
I didnt book JT, but I did go there for a meeting, I was NOT impressed by the way we were treated. However we have been there for weddings and they do an amazing job.
I think that regardless of day or evening wedding you should get the same service, you are still paying top $ for your wedding so to rush guests is just rude
Im sorry that your friend had a bad experience, I hope there was something that she enjoyed about the place
mjay
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Re: Jericho Terrace Anyone?
seems like I just caught them on a bad day,, well good luck to all.. :)
kogan09
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Re: Jericho Terrace Anyone?
Thanks for the post. It's definitely good advice and I'll be on the look for these issues.
