very angry furniture store problems!

Georgia16 Posted: Jan 10, 2005 04:28 PM

very angry furniture store problems!

Before the holidays, my fh and I decided on bedroom and living room furniture. We spoke with one guy who told us a price then we went back to buy and he was on vacation. So, the sales guy called his cell phone and he told him what to charge us. (same price) We left a deposit, signed a contract and all. Today FH gets a call from them saying that they can't sell the furniture for that price it was wrong and that we should go pick up the money.
They don't give us the name and number of the person that owns the store. I don't know what to do. I hate dealing with people like this. Im sure they cant just back out of the contract like this. If that was me backing out they would give me a hard time. What do you think we should do. I already placed a complaint against the BBB.

7706bride Posted: Jan 10, 2005 09:24 PM

Re: very angry furniture store problems!

I am so sorry for all of your tro
Do you mind letting us know what store you are speaking of. I ust ordered my Bedroom set and i want to check!!!

halfpintny Posted: Jan 10, 2005 10:37 PM

Re: very angry furniture store problems!

Have you spoken to the store manager? Is it a large chain? Can you send someone in as a decoy and have them get the information you're looking for? Tell a friend to go in and say they want to write a letter about the 'great' service they received. I used to work in the furniture industry.

LuckyMe Posted: Jan 10, 2005 11:09 PM

Re: very angry furniture store problems!

If you really want it that bad, I would go in and argue with them. A signed contract is binding isn't it? I wouldn't let them weasel out of it. Good Luck!