I got married in October '03. Pictures and video were a priority for us, and we thought we found the right person.
We're finding the process very slow-going. It took 6 months to get our thank you cards, and we're still waiting for our portraits, albums (ours and parents) and edited video. Our proof sheet was sent to him in April '04.
I've left numerous e-mails and phone messages for him, but haven't gotten any response. He did call back only because another client reminded him to call us. (the groom's mom and I have been FM on this board).
I spoke to him in November and said we could have the parent albums by Christmas, but haven't heard from him since.
So I guess I'm looking for some advice. Any ideas/suggestions/ help would be greatly apprecieted.