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SN2BMRSBURTE
Have a Magical Day!
Member since 8/06 1970 total posts
Wedding Date:
10/13/2007 12:00 AM
Wed. Location:
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Wedding favors ordered
I am worried and mad.... We ordered our favors last night from moments of elegance. I never received a confirmation of the order, and now I go to click on the site to check the status with my password...and some weird error comes up  I can't even get into the site! Very Frustrating!
OK, so I still haven't recieved a confirmation yet but I did get into the website and my order does say processed....so looks good...just wanted to let you guys know, didn't wanna badmouth the website if there is no reason too....they had my favors for cheaper than any onther website...
I e-mailed the customer service, and they said it is processed, and should be shipped today. Very friendly customer service people! 
Woohoo! Another wedding box to stick the the corner! 
Message edited 4/6/2007 12:28:31 PM.
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Posted 4/6/07 8:48 AM 
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faithandkevin
I'm a Newlywed!
Member since 9/06 2034 total posts
Wedding Date:
7/21/2007 5:30 PM
Wed. Location:
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Re: Wedding favors ordered, received no confirmation.. now their website is down
That's very annoying!
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Posted 4/6/07 8:53 AM
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HollyMac
My baby sleeping
Member since 9/06 1166 total posts
Wedding Date:
7/7/2007 6:30 PM
Wed. Location:
Stewart Manor Country Club
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Re: Wedding favors ordered, received no confirmation.. now their website is down
That's frustating! A similar situation happened to me and I called the customer service line and it was straightened out very quickly.
Plus- it was nice to talk to a live person that's trying to help you.
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Posted 4/6/07 8:55 AM
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poogie
"It was just how we wanted!"
Member since 10/06 2099 total posts
Wedding Date:
6/23/2007 4:00 PM
Wed. Location:
Freeport Yacht Club
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Re: Wedding favors ordered, received no confirmation.. now their website is down
did you pay with a credit card? i would cancel the payment with the credit card company until i contact the vendor. Can you even get a number?
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Posted 4/6/07 8:58 AM
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SN2BMRSBURTE
Have a Magical Day!
Member since 8/06 1970 total posts
Wedding Date:
10/13/2007 12:00 AM
Wed. Location:
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Re: Wedding favors ordered, received no confirmation.. now their website is down
I have a 1800 number from when they sent me a welcome letter before I ordered anything. I ma going to call that when I go on my morning break at work today...we'll see what happens..or else I might try to stop payment through my bank 
I'm thinking I didn't receive a conf. e-mail because something is wrong with the site..we'll see..
Message edited 4/6/2007 9:03:06 AM.
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Posted 4/6/07 9:02 AM
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