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Phone Etiquette
Becca2010 Posted: Mar 23, 2011 01:39 PM+
Becca2010 MEMBER SINCE: 6/09 TOTAL POSTS : 11642 WEDDING DATE: Oct 30, 2010
Posted: Mar 23, 2011 01:39 PM bride-minus.png

Phone Etiquette

This is what happened:

Me: Accounting Office?
Person: Hi with whom am I speaking?


No assshole, You called ME, who are YOU?
Why do people think this is ok?

I understand that you're calling regarding your taxes and you don't want to talk to someone that might not know your situation, but that's why you say YOUR name first, then MAYBE ask for mine and then give me your situation OR ask for the accountant.

There's only a small handful of people that do this, but i am so taken aback when it happens that I want to say something like, 'I'm sorry didn't you call me? What's YOUR name?'

My Dad always does this to telemarketers and I love it, but obviously I can't do that here.
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grkbarbie Posted: Mar 23, 2011 01:44 PM+
grkbarbie MEMBER SINCE: 3/08 TOTAL POSTS : 20681 WEDDING DATE: Apr 25, 2010
Posted: Mar 23, 2011 01:44 PM bride-minus.png

Re: Phone Etiquette

u shoudl answer the phone 'good afternoon K.Hatzzjksdjsd accounting, becca speaking.. how may i help you?'


lolll wanan practice? ill calll!
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JBC12510 Posted: Mar 23, 2011 01:45 PM+
JBC12510 MEMBER SINCE: 9/09 TOTAL POSTS : 4713 WEDDING DATE: Dec 04, 2010
Posted: Mar 23, 2011 01:45 PM bride-minus.png

Re: Phone Etiquette

I get that even after I say, 'good afternoon, this is Jeanmarie'

people are so stupid sometimes.
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cateydee Posted: Mar 23, 2011 01:45 PM+
cateydee MEMBER SINCE: 1/09 TOTAL POSTS : 6728 WEDDING DATE: Jan 01, 2000
Posted: Mar 23, 2011 01:45 PM bride-minus.png

Re: Phone Etiquette

haha i was going to post something similar yesterday because i called someone and they were chewing their gum into the phone like a cow chewing cud and the noise drove me insane!!!!!
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jhines4684 Posted: Mar 23, 2011 01:57 PM+
jhines4684 MEMBER SINCE: 10/09 TOTAL POSTS : 4180 WEDDING DATE: Nov 20, 2010
Posted: Mar 23, 2011 01:57 PM bride-minus.png

Re: Phone Etiquette




Me: Accounting office
Is this telephone conversation recorded?
Me: No it is not, can I help you?
Oh, this is Mr. W, and I was wondering if Mr. H can deduct anything illegal




It's March 23rd, a bit to busy to play jokes.
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Becca2010 Posted: Mar 23, 2011 02:18 PM+
Becca2010 MEMBER SINCE: 6/09 TOTAL POSTS : 11642 WEDDING DATE: Oct 30, 2010
Posted: Mar 23, 2011 02:18 PM bride-minus.png

Re: Phone Etiquette


Posted by cateydee

haha i was going to post something similar yesterday because i called someone and they were chewing their gum into the phone like a cow chewing cud and the noise drove me insane!!!!!



I don't get that on the phone, but MIL ALWAYS speaks with her mouth full. UGH!
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Becca2010 Posted: Mar 23, 2011 02:19 PM+
Becca2010 MEMBER SINCE: 6/09 TOTAL POSTS : 11642 WEDDING DATE: Oct 30, 2010
Posted: Mar 23, 2011 02:19 PM bride-minus.png

Re: Phone Etiquette


Posted by grkbarbie

u shoudl answer the phone 'good afternoon K.Hatzzjksdjsd accounting, becca speaking.. how may i help you?'


lolll wanan practice? ill calll!



That's too nice. You know how I feel about the clients here.
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cateydee Posted: Mar 23, 2011 02:22 PM+
cateydee MEMBER SINCE: 1/09 TOTAL POSTS : 6728 WEDDING DATE: Jan 01, 2000
Posted: Mar 23, 2011 02:22 PM bride-minus.png

Re: Phone Etiquette


Posted by jhines4684




Me: Accounting office
Is this telephone conversation recorded?
Me: No it is not, can I help you?
Oh, this is Mr. W, and I was wondering if Mr. H can deduct anything illegal




It's March 23rd, a bit to busy to play jokes.




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Linzee636 Posted: Mar 23, 2011 02:23 PM+
Linzee636 MEMBER SINCE: 8/09 TOTAL POSTS : 2049 WEDDING DATE: Sep 26, 2010
Posted: Mar 23, 2011 02:23 PM bride-minus.png

Re: Phone Etiquette


Posted by Becca2010


Posted by grkbarbie

u shoudl answer the phone 'good afternoon K.Hatzzjksdjsd accounting, becca speaking.. how may i help you?'


lolll wanan practice? ill calll!



That's too nice. You know how I feel about the clients here.



How about 'Accounting Office, Becca speaking' and just leave it at that?

i agree though people are stupid and miss it half the time even after you tell them.
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christine2010 Posted: Mar 23, 2011 02:43 PM+
christine2010 MEMBER SINCE: 3/08 TOTAL POSTS : 8357 WEDDING DATE: Apr 23, 2010
Posted: Mar 23, 2011 02:43 PM bride-minus.png

Re: Phone Etiquette

I hate when people do that. It drives me crazy. I also hate giving out my name or location. I am always worried someone is going to hunt me down & kill me.
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